Refund policy

RETURN & REFUND POLICY

At Jacked Bee Farm, LLC, customer satisfaction is important to us. Due to the nature of our products, including consumable and personal care items, all sales are final.

NON-RETURNABLE ITEMS

All products sold through our website are non-returnable and non-refundable, including honey, pollen, lip balm, lotions, and other consumable or personal care products.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact us within five (5) days of receiving your order at jackedbees@gmail.com.

To process replacement requests, we may ask for:

• Photos of damaged products and packaging
• Order number information
• Description of the issue

Approved claims will receive either:

• Replacement products, or
• Store credit at our discretion

STORE CREDIT

We do not offer cash refunds. Approved defective or shipping-related claims may qualify for store credit.

RETURN SHIPPING

We do not accept product returns due to the consumable and personal nature of our products.

Jacked Bee Farm, LLC reserves the right to deny claims submitted outside the five (5) day claim window or claims without sufficient documentation.